Why Freshservice

Stuck with a legacy service desk that’s clunky and difficult to use? Look no further than Freshservice. Freshservice is a right-sized ITSM solution that enables you to start with the essentials and scale rapidly as your service management needs grow to more mature use-cases. Realize greater ROI and operational efficiency easily with Freshservice’s low-code platform, intelligent bots, and automation.

5 reasons to choose Freshservice over Zoho (ManageEngine)

Right-sized ITSM solution to help you grow without the growing pains

No-code platform that helps you work smarter with intelligent bots and automation

Rapid product maturity with smooth releases and upgrades

Higher returns on your IT investment with a short payback period of 3 months

Proactive customer support right from implementation to enable your success

See why analysts and practitioners prefer Freshservice

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Why Freshservice is the best Zoho (ManageEngine) alternative

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Why Freshservice is the best Zoho (ManageEngine) alternative

Seamless integration

Leverage the Freshworks 300+ apps marketplace to support your IT and your employee self-service needs efficiently.

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Actionable reporting & analytics

Generate meaningful reports periodically and optimize your IT service delivery.

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Improved self-service

Freshservice gives employees an e-commerce like experience for placing service requests.

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Service desk gamification

Keep your IT agents engaged and motivated with Freshservice’s integrated game mechanics.

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Get your hands on an award-winning software

Here’s what people who have chosen us as a Zoho (ManageEngine) alternative had to say