For your Customers
For your Employees
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Flip the switch to a cloud-based IT service management solution.
21-day free trial. No card required.
Stuck with a legacy service desk that’s clunky and difficult to use? Look no further than Freshservice. Freshservice is a right-sized ITSM solution that enables you to start with the essentials and scale rapidly as your service management needs grow to more mature use-cases. Realize greater ROI and operational efficiency easily with Freshservice’s low-code platform, intelligent bots, and automation.
Right-sized ITSM solution to help you grow without the growing pains
No-code platform that helps you work smarter with intelligent bots and automation
Rapid product maturity with smooth releases and upgrades
Higher returns on your IT investment with a short payback period of 3 months
Proactive customer support right from implementation to enable your success
Leverage the Freshworks 300+ apps marketplace to support your IT and your employee self-service needs efficiently.
Generate meaningful reports periodically and optimize your IT service delivery.
Freshservice gives employees an e-commerce like experience for placing service requests.
Keep your IT agents engaged and motivated with Freshservice’s integrated game mechanics.
Only 'Challenger' in 2021 Gartner MQ for ITSM Tools
G2 Enterprise Leader Summer 2021
TrustRadius Top Rated ITSM Tool 2021
Gartner Peer Insights Customers' Choice for ITSM Tools
“From getting the lights changed to requesting software upgrades – we get everything done with Freshservice.”
“If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, then Freshservice is there ready and waiting.”
“We’ve seen infinite improvements in our service desk with Freshservice. Being an evidence-based business, Freshservice helps us drive intelligent decisions by letting us track data.”
“Veeva's teams are able to resolve issues in less than 4 hours with more visibility into end-users’ issues in Freshservice.”
“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week.”
Start your 21-day free trial. No credit card required. No strings attached.
By clicking on "REQUEST YOUR DEMO " you agree to our T&C and privacy notice
Sorry, our deep-dive didn’t help. Please try a different search term.