Why Freshservice

Stuck with a legacy service desk that’s clunky and difficult to use? Look no further than Freshservice. Freshservice is a right-sized ITSM solution that enables you to start with the essentials and scale rapidly as your service management needs grow to more mature use-cases. Realize greater ROI and operational efficiency easily with Freshservice’s low-code platform, intelligent bots, and automation.

5 reasons to choose Freshservice over Zoho (ManageEngine)

Right-sized ITSM solution to help you grow without the growing pains

No-code platform that helps you work smarter with intelligent bots and automation

Rapid product maturity with smooth releases and upgrades

Higher returns on your IT investment with a short payback period of 3 months

Proactive customer support right from implementation to enable your success

See why analysts and practitioners prefer Freshservice

Why Freshservice is the best Zoho (ManageEngine) alternative

Why Freshservice is the best Zoho (ManageEngine) alternative

Seamless integration

Leverage the Freshworks 300+ apps marketplace to support your IT and your employee self-service needs efficiently.

Actionable reporting & analytics

Generate meaningful reports periodically and optimize your IT service delivery.

Improved self-service

Freshservice gives employees an e-commerce like experience for placing service requests.

Service desk gamification

Keep your IT agents engaged and motivated with Freshservice’s integrated game mechanics.

Get your hands on an award-winning software now

Here’s what people who have chosen us as a Zoho (ManageEngine) alternative had to say