Presented by Freshservice Product Team
Freshservice Orchestration Centre is a workflow automation capability that allows IT teams to create workflows across applications, tools, platforms to automate repetitive and time-consuming/critical use cases such as service provisioning, password resets, alert remediation, incident remediation, etc. across the organization.
Password Reset/ account unlocks.
Automated actions on collaboration platforms such as Slack, Microsoft Teams, and Zoom.
User Provisioning at the time of onboarding.
Automated service request fulfillment.
SaaS App automation - reclaim unused licenses
On-Premise Orchestration using network protocols - Windows Remote Management, SSH
Auto remediation of incidents/alerts
Cloud workload automation - provisioning/de-provisioning VMs
Email list management
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