For your Customers
For your Employees
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
While employees are in the process of settling into a hybrid work environment, businesses have come head-to-head with one of their biggest pain points - disjointed customer and employee experience. The root cause for this is various teams working across geographies and time zones while collaborating on multiple tools and platforms.
Technology plays a ‘make or break’ role in employee engagement. 82% of employees agreed on reduced productivity and service delivery experience due to multiple established processes. To decode how uninterrupted IT powers unstoppable business operations, industry experts from Freshworks and Slack will be sharing critical insights on how to take collaboration to the next level and stay productive, no matter what tool you're on.
Key industry trends and why employee experience matters today
Common collaboration issues faced by employees and IT support agents and how it impacts the overall employee experience
How the Slack + Freshservice integration addresses these challenges
How Freshworks uses the Slack integration to improve collaboration, implement processes easily and boost employee and agent productivity
Senior Manager, Product Marketing, Freshworks
Amanda Bourque Ribeiro
Senior Business Development Manager, Platform Partnerships, Slack
By clicking on "WATCH NOW " you agree to our T&C and privacy notice
Sorry, our deep-dive didn’t help. Please try a different search term.