Freddy AI for CX
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Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. The corporate IT self-service portal touted as the cure in delivering against shift-left strategies to meet employees' consumer-world-driven support expectations has failed to deliver on their promises.
Join us for this live webinar on May 6th at 9.30am SGT. We bring you experts & practitioners to present insights on the emerging shift-left strategies being adopted to improve employee satisfaction & agent productivity.
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Field Marketing Head, ASEAN
Sandeep John is a seasoned global SaaS leader and a keynote speaker. With a background in sales and marketing, his career expands over several industries in both the B2B and B2C markets. Sandeep enjoys setting up and scaling teams. Over his career spanning more than 15 years, he has worked his way up from an entry-level outbound sales role to earn his leadership position. He is a passionate revenue driven business leader always on the lookout for newer technologies that can help improve sales and marketing performance.
In his current role as Head of Field Marketing, for South East Asia at Freshworks, he owns the strategy and programs to acquire new customers and expand into their current customer base.
Regional Head, Singapore
Chintu Bousally handles business for Freshworks in Singapore and is a passionate technologist who is instrumental in driving digital transformation and adopting best practices in the region. He loves working with IT teams and enjoys tackling the challenges they face with the best solutions in the market.
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