[Video Recording] Bridge the gap between IT & business teams with Freshservice

With remote work being the norm, your non-IT teams may be feeling overwhelmed with the influx of requests coming in from your employees. Extending your IT service desk to business teams can help you automate workflows for functions such as HR, finance and facilities. 

But owing to your service desk’s technical debt and cost structures this is easier said than done. Freshservice, our ITSM solution, allows you to bridge the gap between IT and business teams, by delivering enterprise-wide service management (ESM) at scale.

In this 45 minute webinar, we’ll be covering these topics :