Webinar series

Let’s Simplify Analytics

Slot 1: 9:30 AM IST | 12:00 PM SGT | 2:00 PM AEST

Slot 2: 9:00 AM PT | 12:00 PM EST | 4:00 PM GMT

Presented by  Freshservice Product Team

Data is everywhere, but the ability to use data to your advantage and take meaningful business decisions is a key driver for effective service desk performance .

To unlock the power of data with Freshservice Analytics, we bring to you a workshop-style series to simplify reporting and elevate service management with data driven decision making.

Each session will cover:

• Challenges in adopting Analytics  

• Best practices and module-wise use cases 

• Technical deep dive on 

  • Standard metrics & SLAs 

  • Data exports and reporting  

  • Curated reports 

• Product roadmap 

• Live Q&A

Each session will culminate with a to-do exercise for attendees.

Can’t attend? Register anyways and we’ll send the recording right into your inbox!

27 APRIL Discover the ease of reporting on tickets!

25 MAY Stay tuned for details!

29 June Stay tuned for details!

27 July Stay tuned for details!

31 August Stay tuned for details!