3 Ways to Return to Work with Enterprise Service Management in Freshservice

Organizations are adopting Enterprise Service Management (ESM) on their journey to digital transformation. It leverages the technologies of existing ITSM platforms and streamlines non-IT services' processes to drive increased efficiency. However, in today's world, ESM has gone beyond being a tool for digital transformation. ESM now plays a crucial role in ensuring maximized ROI of their existing ITSM platform and a smooth transition into the new normal, as companies plan and execute their return to work strategy.

The highlights of this webinar include:

• Role of ESM in returning to work
• How ESM increases the efficiency of all business functions
• ESM capabilities in Freshservice
• How other customers of Freshservice utilize the ESM capability