Service desk solution for DevOps to create a smooth transition from design to operation
IT industry has seen a gradual transformation in its structure in the form of DevOps, with a framework focusing on saving money, resources and delivering scalable software. ITSM leaders have to adapt to the changing trends and strategically alter the existing processes or risk hitting a roadblock or dead end. DevOps is a collaboration between developers and operations, stressing on communication and integration between software developers and IT operations team. The key role of DevOps consist of aligning IT performance and responsiveness to your business and empowering them to get a powerful edge by releasing robust software at a faster pace.
Freshservice helps you in achieving these goals with its strong ITIL-aligned service desk software. Engage your service desk right from the inception of the service lifecycle. Cloud-based ITIL-aligned processes for DevOps accelerates, simplifies and fasten your workload.Start using DevOps practices to implement the exact procedures and functions necessary according to the ITIL-aligned v3 framework to create a smooth transition from design to operation.