Make IT service management simple

Easy to use service desk software for all your IT requirements

Efficiently manage change

ITIL Change management will make managing change, throughout its lifecycle, a walk in the park. Automating change approvals, managing daily change tasks, deploying change or rolling it back as part of a contingency plan can be effortlessly done.

Empower your end-users

More often than not, the IT agents are weighed down with issues and requests from end-users than can be avoided. The extensive knowledge base feature of Freshservice provides easy to understand and simple to follow steps that can empower end-users to help themselves.

Streamline the service request process

With the service catalog feature of Freshservice, the end-users can pick and choose the services required with ease. End-users will find it very easy to select the required service because the experience is based on that of a e-commerce shopping experience.