Improve visibility

An auto-updating, multi-source CMDB for your complete spectrum of assets

Build a multi-source CMDB for all your hardware, software, and SaaS using our out-of-the-box native discovery solutions and real-time connectors with leading discovery solutions, identity providers, and endpoint management tools.

With a real-time view of your infrastructure using an auto-updating CMDB, discover and manage assets ranging across cloud and on-premises environments right within Freshservice.

Explore Automated Discovery 

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High-precision service delivery

An intuitively plugged CMDB as a backbone for all processes

Build a backbone of infrastructure information to your service management, change control, and operations management processes to make them highly efficient and risk-free.

With asset relationship information available at your fingertips, perform efficient change deployments and accurate root cause analyses by precisely gauging upstream and downstream impact.

Explore IT Service Management

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Unified solution

Enhance governance with an integrated source of truth

Build a living and breathing source of information about your assets with complete audit trails capturing updates and visibility into all incidents, problems, and changes associated with your assets.

With a CMDB tightly integrated with all modules within Freshservice, eliminate tool hopping to track your asset lifecycle by managing everything from procurement to retirement right within Freshservice.

Explore Asset lifecycle management

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Forecast right

Make informed decisions by tracking asset value and metrics

Leverage financial management to understand the value of your assets throughout their lifecycle and to manage their expenses in a single pane.

With a bird’s eye view into your CMDB, get visibility into the current state of your assets to plan allocation and forecast budgets right.

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Complex infrastructure discovered

Advanced discovery with automated relationship mapping

Integrate with Device42 to build an advanced CMDB with automatic, continuous, and meaningful discovery of complex infrastructure and their relationships for high-precision service management and delivery.

With advanced and automated discovery and relationship mapping across legacy infrastructure, modern on-premise infrastructure, virtual environments, and cloud environments build a self-documenting CMDB with the real-time discovery of device data and the granular dependencies between them. 

Explore Device42 Integration

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Why CMDB?

A single source of truth

With real-time visibility into your asset data in a single pane, improve your service delivery and asset management processes.

Stay on top of changes

Mitigate risks by maintaining a complete record of all changes and upgrades happening to your infrastructure.

Understand the big picture

With a CMDB tightly integrated with all modules, get complete context about asset dependencies and associations in a single pane.

We work hand in hand with the tools you love

Build a centralized hub to discover and manage your infrastructure with an extensible solution that perfectly integrates into your ecosystem.

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We work hand in hand with the tools you love

Build a centralized hub to discover and manage your infrastructure with an extensible solution that perfectly integrates into your ecosystem.

Marketplace

Integrate with discovery tools, end-point solutions, and patch management solutions from our growing marketplace of 250+ apps.

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Orchestration Center

Automate processes across your tools and servers, and perform actions directly on them.

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SaaS Management

Discover your SaaS estate and optimize usage with our suite of integrations with identity providers and SaaS applications.

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Alert Management

Supervise and proactively maintain your digital infrastructure’s health by integrating with any monitoring tool.

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Don’t take just our word for it