Bridging the gap: IT Security and the Service Desk

How a great service desk can contribute to IT security.

Why Attend:

Information security is everyone’s business. But, the CIO and team form the lynchpin in securing today’s digital businesses.

Watch this webinar with Stuart Rance, ITSM and security consultant to learn about the ever-changing IT security landscape, the domino effect of breaches on businesses and improving your Infosec capabilities.

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A few takeways from this webinar:

How your service desk can become the eyes and ears of IT security
How to build an effective ‘Prevent-detect-correct’ security model
ITSM best practices and initiatives to beef up IT security
An IT security checklist for digital businesses

SPEAKER

Stuart Rance

Consultant, Trainer, Author

Optimal Service Management Ltd.

Stuart is a consultant, trainer and author, and is an expert in ITSM and information security management. He was an author for ITIL® Practitioner, RESILIA™: Cyber Resilience Best Practice, and ITIL Service Transition, and he is currently helping to write the next release of ITIL, which will be published later in 2018. Stuart is an examiner for RESILIA and ITIL, and teaches these as well as CISSP and many other topics.

Bridging the gap: IT Security and the Service Desk

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