Behind-the-scenes of Descartes’ award-winning service desk

A webinar on Descartes award winning service desk implementation.

Not too often, do we come across learning opportunities around enterprise-level global implementations and remote rollouts. This one-of-kind webinar offers just this.

In this webinar, you’ll hear from our award winning implementation team lead by Sanjeev NC, Implementation Lead at Freshworks on what it takes to successfully implement an ITSM software at a massive scale.

You’ll hear from Julie Calcunovitch, Vice President, Customer Support & Client Services at Descartes (a global leader in providing on-demand, software-as -a-service solutions for logistics-intensive businesses)

A few takeaways from this webinar include,

• How to build a personalised pilot that passes the litmus test
• How to ‘go-live’ around the world in 80 days
• Best practices of a successful remote rollout
• An actionable checklist for successful implementation and service desk adoption