Freddy AI for CX
Automate with AI across the CX lifecycle to build effortless customer experiences.
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One of the critical expectations from CIOs and their team is to make optimum utilization of IT budgets. The right investments in technology will add business value to the organization without breaking the bank.
In this whitepaper, we first decode the Total Cost of Ownership (TCO) framework and analyse the impact of various cost elements on the ROI from a Legacy SaaS Vs. a Modern SaaS solution. We also explore how you can save 30%-60% of your IT service desk investment by switching to a modern SaaS solution with a detailed cost comparison chart.
ROI is one of the vital drivers that decides the perception of IT among other business leaders, either as a bleeding cost centre or a value creator. Let us be the value drivers we truly are.
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