Our latest global research with IDG shines the spotlight on rightsizing AI for ITSM/ ITOM success. Conducted across 14 countries, surveying more than 850 senior IT executives, the report assesses the benefits AI-enabled solutions can deliver, and identifies key capabilities those solutions must provide for ITSM/ITOM success.

Key Takeaways:

• Explore successful use cases of AI deployments within ITSM/ ITOM

• Determine pre-requisites of an AI Solution for ITSM/ITOM

• Discover perceived and actual benefits of AI powered ITSM

Download the full report for insights that could shape your ITSM strategy.