Resolve issues raised via email, self-service portal, phone, or in person from a single portal. Track, prioritize, assign, and automate resolution processes.
Maintain inventory of IT and non-IT assets. Be it contracts, hardware, software, and other configuration items, track and record asset details throughout its lifecycle.
Measure progress, get insight into performances of teams with auto-generated reports and make informed decisions.
Create solutions for incidents, automatically convert it to knowledge base articles, and use canned responses for similar requests.
Carry your service desk wherever you go with our native apps for Android and iOS. Provide and receive support from anywhere, anytime.
Save time, energy, and money by automating all your tasks. Let it assign, prioritize, and categorize your tickets and reduce your workload.