Freddy AI for CX
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Here's how businesses of all sizes around the globe use Freshservice to manage their IT services.
"We chose Freshservice over Servicenow because of ease of use, focus to customer service and the overall experience"
"We chose Freshservice due to the ability to quickly on-board our acquisitions from different legacy products into something that was state of the art"
Descartes System Group Inc.
"One of the biggest reasons we chose Freshservice was because it was very easy to use for our agents"
Zoopla Property Group
"Freshservice is easy to use, everybody understands it, doesn't take very long for anyone to learn"
“If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, then Freshservice is there ready and waiting.”
IT, HR, Facilities
“We’ve seen infinite improvements in our service desk with Freshservice. Being an evidence-based business, Freshservice helps us drive intelligent decisions by letting us track data.”
HR, DevOps, IT
“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week.”
“Freshworks products are the perfect complement to our back-office management tools. We’ve been relying on Freshworks tools for more than 3 years to provide integrated mission-critical solutions to AUTO1 Group’s customer and dealer service departments, as well as internally. In addition to outstanding products, Freshworks also offers excellent service and high level customer-success support, which makes them our Tier-1 solution for smart and efficient customer engagement cloud solution”
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