Freshservice features to enhance your service delivery

Email and Calendar Alerts

Resolve tickets raised via email, self-service portal, phone, or even in person. Track, prioritize, and automate ticket resolution processes to drive efficiency.

Filter Tasks

Maintain inventory of IT and non-IT assets. Be it contracts, hardware, software, and other configuration items, track and record asset details throughout its lifecycle.

Keep Stakeholders Updated

Offer multiple services for various departments with the service catalog so users can place and receive requests in no time.

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Everything you need for IT support

From Planning to Execution
Task Management
Real-Time Project Dashboard

The Freshservice impact on our customers

Trusted by over 10,000 customers