Freshservice features to enhance your service delivery

Task Management

Manage projects in your cloud based solution by organizing them into tasks and nested subtasks, and easily assign them to individual owners. Collaborate and discuss, attach files for context, view dependencies, and use the activity log to monitor progress.

Real-time Project Dashboard

Gain complete visibility into all your projects at a glance with our simplified SaaS based project management dashboard that shows real-time progress. View all the details you need, keep track of the project timeline, and be notified of deadline violations with our tracking indicator.

Integrated ITSM Platform

Track and manage all your assets, tickets, and changes within the single system of your ITIL based service desk. Plan projects better with integrated modules in the web based service desk, and manage all their dependencies and relationships from the single window of your portal.

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Everything you need for IT support

From Planning to Execution
Task Management
Real-Time Project Dashboard
21-day FREE trial. No credit card required. Check out our pricing
MONTHLY
YEARLY
BLOSSOM

Perfect for small teams

$ 19

/agent/month billed yearly monthly

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  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • Automations
  • Standard Reports
  • Marketplace
  • Unlimited End Users

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GARDEN

Ideal for growing teams

$ 49

/agent/month billed yearly monthly

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Everything in Blossom and…

  • Service Catalog
  • Asset Management
  • Custom & Scheduled Reports
  • Multiple Portal Languages
  • Domain Whitelisting
  • Multiple SLAs & Business Hours
  • Unlimited Mailboxes
  • 100 free assets

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ESTATE

Best value for large teams

$ 79

/agent/month billed yearly monthly

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Everything in Garden and…

  • Change, Problem & Release Management
  • Software License Management
  • Customizable Agent Roles
  • Advanced Security - Custom SSL & Custom Email Servers
  • Enterprise Analytics
  • Contract Management
  • Project Management

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FOREST

Made for enterprises

$ 99

/agent/month billed yearly yearly Annual commitment only

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Everything in Estate and…

  • IP Whitelisting
  • 1 Hour Support SLA
  • Audit Logs
  • Customer Success Manager
  • Data Center Location

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Pricing for additional assets

We offer 100 free assets from Garden plan. Additional pricing is applicable based on the number of managed assets in your account.

100
  • 100assets
  • 250assets
  • 500assets
  • 750assets
  • 1000assets
  • 2500assets
  • 5000assets
  • 10000assets
  • 20000assets
  • Unlimitedassets
ADDITIONAL COST

$40

per month
Upto 100 assets

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