Freshservice features to enhance your service delivery

Task Management

Manage projects in your cloud based solution by organizing them into tasks and nested subtasks, and easily assign them to individual owners. Collaborate and discuss, attach files for context, view dependencies, and use the activity log to monitor progress.

Real-time Project Dashboard

Gain complete visibility into all your projects at a glance with our simplified SaaS based project management dashboard that shows real-time progress. View all the details you need, keep track of the project timeline, and be notified of deadline violations with our tracking indicator.

Integrated ITSM Platform

Track and manage all your assets, tickets, and changes within the single system of your ITIL based service desk. Plan projects better with integrated modules in the web based service desk, and manage all their dependencies and relationships from the single window of your portal.

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Everything you need for IT support

From Planning to Execution
Task Management
Real-Time Project Dashboard

The Freshservice impact on our customers

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