1. Operating system and application-agnostic
The IT landscape is gradually evolving and taking different shapes every other year. Enterprises are adding new applications and systems to improve organization-wide end-user experience. With remote working, the employee expectations of on-demand IT support from the IT teams have increased. This only leaves the IT team by finding state-of-the-art technology to enhance digital operations in the organization. The system, device, and application requirements vary between departments. Your employees might work on all devices from Windows, Linux, Mac, etc. Hence, your patch management software should support a multi-OS and application IT environment on the one hand. On the other, the tool must be scalable as the IT environment grows.