Trusted by over 40,000 customers

Project management features in Freshservice 

Project management features in Freshservice 

Single unified platform

Manage your project operations within the service desk

Actionable insights & reporting in Freshservice
Process flexibility

Run projects in your preferred mode - Agile, Waterfall or Hybrid

Agile & waterfall projects in Freshservice
Holistic view of projects

Visualize, slice & dice tasks into multiple views for better execution

Holistics view of project management in Freshservice
End-to-end software dev

Leverage out-of-the-box capabilities to manage development cycles

End to end software development in Freshservice

Additional key capabilities you'll love

Seamless collaboration

@mention team members & keep everyone in the loop.

Project templates

 Use pre-built templates or save your projects as a template.

Time tracking

Allow team members to add time entries against tasks.

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Right-sized Service Management for Modern Enterprises. 

Right-sized Service Management for Modern Enterprises. 

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience

Intuitive dashboard in Freshservice

Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform

Integrations marketplace in Freshservice

Providing agility through AI to create contextual and intelligent service delivery

Intelligent automation in Freshservice
Improved agent experience

Boosting productivity using canned responses & gamification

Improve agent experience with Freshservice

Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from day 1

Effective onboarding with real-time training.

21-day FREE trial. No credit card required. Check out our 100% transparent pricing

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The Freshservice impact on our customers