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AXELOS have been working with the industry and the community on the creation of ITIL 4. There are a ton of questions lingering in everyone’s mind. Questions like - Will it reflect modern ways of working? Will your certifications be valid? What modules will remain relevant among others have been doing the rounds in the ITSM circles. Who better to answer these questions than the team behind the new ITIL update. Watch Akshay, Product Manager at AXELOS (and lead architect for the ITIL update) as he explains:
Why ITIL is changing- The art and science behind the update
How the current ITIL update will reflect modern days of working and align it more with business
If your current ITIL certifications stay relevant through the update rollout
Any other questions that ITIL update you want to ask during the Q & A; session
ITSM Product Ambassador
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