Manage all your IT and non-IT inventory with ease - anytime, anywhere

A Single repository to track all assets

Monitor assets, get asset data and its history - all in a single view

Monitor asset utilization

Stay on top of changes in usage & ownership with activity logs.

360-degree visibility into the asset lifecycle

Manage and track all your assets in a single view from anywhere, through all phases – be it procurement, maintenance, depreciation, or disposal.

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 Trusted by over 40,000 customers

Build a single source of truth using Freshservice

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Build a single source of truth using Freshservice

Perform periodic scans

Use our in-built Discovery Probe to maintain up-to-date asset information.

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Evaluate asset value

Get insights into the value of all your assets throughout their lifecycle, and make informed decisions around expenses for assets.

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Monitor purchases

With an accurate portfolio of asset data in your service desk, track and monitor all purchases across teams.

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Manage using CMDB

Manage all your physical and software assets using our robust CMDB system.

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Freshservice features to ensure operational continuity & remote employee support

Self Service Portal

Enable users to raise requests directly from your IT service desk’s support portal, and customize it to reflect your brand's identity.

Reporting & Analytics

Identify bottlenecks, make informed decisions, monitor help desk performance, and improve service delivery with predefined and custom reporting capabilities.

Knowledge Management

Automatically convert your solutions to knowledgebase articles and boost productivity with canned response templates.

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A Unified Service Management Solution

Deliver delight, increase efficiency, and realize greater ROI with Freshservice

Robust Automations

Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations

Integrated Platform

Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility

Rapid Deployment

Customize rapidly with Freshservice's no-code platform. Get expert onboarding, migration services, and 24x7 support

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We’ll let our customers speak for us

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ADAM LE FEUVRE (PROJECT MANAGER)

“If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, Freshservice is there"

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TOM PEACH-GERAGHTY (HEAD OF IT OPS)

"Freshservice helps us drive intelligent decisions by letting us track data."

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CRAIG BELL (IT SERVICE DIRECTOR)

“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week."