Trusted by over 40,000 customers

Embrace the future of IT service management

Freddy AI in Freshservice
Freshworks platform for Freshservice
Service catalog for IT services in Freshservice

Embrace the future of IT service management

Improve agent productivity

Triage incoming tickets and provide ML-powered suggestions and responses so they can focus on more strategic IT initiatives.

Freddy AI in Freshservice
Empower employees

Provide a consumer-grade user experience in the channel of choice, whether MS Teams, Slack, or with the Freshservice chatbot.

Leverage the Freshworks platform

Meet your customers’ needs with rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and marketplace Apps.

Freshworks platform for Freshservice
Ensure service continuity

Streamline service management across teams using a unified platform for improved visibility and efficiency.

Service catalog for IT services in Freshservice

Digitally transform your business with Freshservice

Intelligent automations

Automate repetitive tasks with powerful workflow automations and improve support with virtual agents & AI-powered chatbots.

Easy deployment at scale

Rapidly develop enterprise-grade customizations with Freshservice’s no-code platform. Get expert onboarding,  migration services and  24x7 support.

Improve service delivery

Integrate service management  on a single platform to bridge silos, improve time to  resolution, reduce costs and improve visibility.

See what customers and analysts have to say about us

A Unified Service Management Solution

Deliver delight, increase efficiency, and realize greater ROI with Freshservice

Robust Automations

Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations 

Integrated Platform

Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility

Rapid Deployment

Customize rapidly with Freshservice's no-code platform. Get expert onboarding, migration services, and 24x7 support

21-day FREE trial. No credit card required. Check out our 100% transparent pricing

You're in safe hands

We’ll let our customers speak for us


“If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, Freshservice is there"


"Freshservice helps us drive intelligent decisions by letting us track data."


“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week."