Trusted by over 40,000 customers

Embrace the future of IT service management

Embrace the future of IT service management

Improve agent productivity

Triage incoming tickets and provide ML-powered suggestions and responses so they can focus on more strategic IT initiatives.

Freddy AI in Freshservice
Empower employees

Provide a consumer-grade user experience in the channel of choice, whether MS Teams, Slack, or with the Freshservice chatbot.

Leverage the Freshworks platform

Meet your customers’ needs with rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and marketplace Apps.

Freshworks platform for Freshservice
Ensure service continuity

Streamline service management across teams using a unified platform for improved visibility and efficiency.

Service catalog for IT services in Freshservice

Digitally transform your business with Freshservice

Intelligent automations

Automate repetitive tasks with powerful workflow automations and improve support with virtual agents & AI-powered chatbots.

Easy deployment at scale

Rapidly develop enterprise-grade customizations with Freshservice’s no-code platform. Get expert onboarding,  migration services and  24x7 support.

Improve service delivery

Integrate service management  on a single platform to bridge silos, improve time to  resolution, reduce costs and improve visibility.

See what customers and analysts have to say about us

Not convinced? Here are more reasons to choose Freshservice.

Not convinced? Here are more reasons to choose Freshservice.

Deliver Hassle-free service

Focus on work that affects your bottom line and automate your processes. Get started instantly with a modern, intuitive UI that requires no training manuals.

Ticketing dashboard in Freshservice
Manage assets from a single pane

Remove manual labor in provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single pane.

Asset life cycle management feature in Freshservice
Reach users where they are

Provide exceptional service with fast, accurate and reliable IT support to users across multiple channels like email, self-service portal, phone, and chat.

Service catalog for IT services in Freshservice
Make informed decisions

Get real-time insight into the efficiency of your service desk and boost business productivity by accessing actionable reports.

Reporting dashboard in Freshservice

Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from day 1

Effective onboarding with real-time training.

21-day FREE trial. No credit card required. Check out our 100% transparent pricing

You're in safe hands

The Freshservice impact on our customers