This Bakrid, give your support team the Service Desk they deserve

Get a discount of 10% - 30% on your favorite support plans.

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10%-30% OFF

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Everything you need for IT support

Incident Management

Resolve tickets raised via email, self-service portal, phone, or even in person. Track, prioritize, and automate ticket resolution processes to drive efficiency.

Asset Management

Maintain inventory of IT and non-IT assets. Be it contracts, hardware, software, and other configuration items, track and record asset details throughout its lifecycle.

Service Catalog

Offer multiple services for various departments with the service catalog so users can place and receive requests in no time.

Reporting

Identify bottlenecks, make informed decisions, monitor service desk performance, and improve service delivery with predefined and custom reporting capabilities.

Integrations

Make work simpler with popular third-party integrations and customizable plugins so you can manage services from the single window of your Freshservice account.

Get a discount of 10% - 30% on your favorite support plans

BLOSSOM

Perfect for small teams

$ 29 $ 19

/agent/month billed yearly monthly

  • Unlimited End Users
  • Standard Reports
  • Multiple Help Desk Emails
  • Custom Domain Mapping
  • Time Tracking

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GARDEN

Ideal for growing teams

$ 49 $ 39

/agent/month billed yearly monthly

  • Everything in Blossom and…
  • Change, Problem, & Release Management
  • Multiple SLAs
  • Priority Matrix
  • Scheduled Reports
  • Custom Roles

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ESTATE

Best value for large teams

$ 79 $ 69

/agent/month billed yearly monthly

  • Everything in Garden and…
  • Service Catalog
  • Enterprise Reports
  • Project Management
  • Enterprise Security - Custom SSL & Trusted IP
  • Contract Management

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