Why choose an online service desk software over on-premise?
Freshservice is a Saas-based solution. We undertake your installation, configuration and maintenance responsibilities. You save a lot of money since we host and maintain all of your IT infrastructure. This ensures your IT resources focus on innovation, optimum performance and security.
Work from Anywhere
Since you no longer remain tied to your server and monitor, you can finally get to work from anywhere you want. This means you can access your service desk even while chilling at home or at your son’s ball game. We want you to go to your son’s ball game.
Smart Service Desk
Freshservice's smart service desk automation eases your workload and saves your time and money, resolves more tickets in shorter span of time. Which means that the quicker responses it entails increases customer satisfaction. The neatest thing ever!