Freshservice Hardware Inventory Management software focuses on
Hardware inventory scanning
Scan the windows desktops/servers in the network periodically to collect the inventory and store the details in CMDB. Scan at regular intervals and configure to meet real-time needs sans manual intervention.
Track Assets & Plan IT changes
Track your IT asset inventory changes easily. Plan changes, releases and workaround accordingly. Easy to update configurations and physical locations of each hardware asset.
Manage hardware cycle
Track IT hardware through a centralized system even if items exist in multiple different locations. Automate your entire IT asset life-cycle.
Each time a CI is added, the hardware inventory tool scans and adds them to the CMDB in real-time. They are categorized into Discovery Probe that comes with a firewall. The Discovery Agent is not affected by any window setting and scans all the machines, even those not connected with the servers. It requires no authentication from user.