Cloud Based Change Management Tool

Plan, Track & Rollback Changes From One Place

Plan each and every change to the T, right from the reason to approval processes in just a few clicks.

Get Every Change Approved

Build and edit your own Change Advisory Board easily and get every change approved by your hand-picked CAB.

Review & Improve

Manage your changes with constant reviews; assess & improve upon change quality.

More features to enhance your service delivery

Problem Management

Isolate problems, link it to existing or past incidents, perform root cause analysis the timeline of events of your ITIL based helpdesk support tool, and minimize disruptions to the business.

Incident Management

Managing tickets and automating repetitive workflows has never been easier. The best part is, if you have a small team, you can start with the cloud based help desk support software for free, and scale up as your team grows.

Release Management

Plan releases by documenting the build and test plans, set start and end dates to update team members by creating announcements with your ITSM software.

Reporting

Identify bottlenecks, make informed decisions, monitor the helpdesk support software performance, and improve service delivery with predefined and custom reporting capabilities.

Integrations

Make work simpler with popular third-party integrations and customizable plugins so you can manage services from the single window of your cloud based change management tool.

Gamification

Integrated game mechanics transforms the help desk to a game and makes work fun by motivating agents with rewards for tasks.

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Revolutionize the way you manage changes

Control Approvals

Set up hierarchical approvals

Manage daily tasks

Your daily to-do list, just a click away

Minimize redundancy

Close associated problems when change is completed

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