Freddy AI for CX
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Freshworks Neo
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The ITSM industry is seeing a shift. IT teams are no longer expected to just run the business but also transform the business. And, an ITSM tool is going to be the backbone of this transformation.
The 2019 Gartner Magic Quadrant is an invaluable resource for assessing the strengths and weaknesses of various ITSM tools in the market. But, enterprises often miss the fine-print in this research - nailing down requirements based on their level of IT maturity. In this webinar, we breakdown the “2019 Gartner Magic Quadrant for ITSM Tools” to help you focus on what’s really important for your enterprise so that you can transform your IT service experiences.
What will you learn from this webinar?
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Maria Mughal,
Marketing Manager, Freshworks
Jackson Morgan,
Head of Customer Experience, PolarSeven
Prasad Ramakrishnan
CIO, Freshworks
Sanjeev NC
Product Evangelist, Freshworks
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