ITIL V3 Certification
Over the years, the popularity of ITIL V3 has increased significantly; it has become one of the widely used methodology to ensure a seamless flow of ITSM process. ITIL V3’s wide acceptance globally and its popularity has made ITIL V3 certification one of the most coveted certification in the IT industry. As mentioned above, ITIL V3 is more aligned to the business requirements of today and ITIL V3 certification can be achieved after completing five levels:
This is the entry level certification that provides the candidate taking the certification with a general background on the fundamental terminology and concepts in ITIL service lifecycle, interaction between the different lifecycle stages and the processes adopted for ITSM.
The second stage in the ITIL certification level is the Practitioner level. This level will equip the candidate taking the ITIL certification with capabilities to adopt and sustain ITIL.
IT industry recognized qualification level is the Intermediate level where module level focus in provided on IT service management.
Candidates completing the Expert level certification will be able to showcase superior ITIL V3 best practices skills and possess a detailed and in depth knowledge on the entire ITIL V3 process.
Candidates vying to complete the Master level in ITIL V3 certification should aptly demonstrate their knowledge on ITIL V3 and provide supporting documentation including successes achieved in practical assignments where ITIL V3 was implemented for IT service management.
ITIL V3 Foundation
ITIL V3 Foundation is the first level of certification that is provided when a candidate beings their quest to Master ITIL V3. Essentially, the ITIL V3 foundation level will provide an overall understanding of ITIL V3 terminology, basic definitions and concepts.
The ITIL V3 foundation level can be taken by candidates who want to:
- Gain a beginners level knowledge on ITIL V3 framework
- Understand how to implement ITSM based on ITIL V3 framework.
Format of ITIL V3 Foundation Level Examination
The certification can be taken by anyone who wants to learn about ITIL processes and there is no eligibility criteria. ITIL foundation acts as a prerequisite to take other level exams. This enables individuals to start their career path in IT profession.Please note that there are no prerequisites to take the ITIL V3 foundation level exam. The format of the exam would be as follows.
- The foundation level examination comprises of 40 multiple choice questions and awards 2 credits to candidates who clear this level.
- A minimum of 65% (26/40) would ensure the ITIL V3 foundation level certification can be procured.
- It should be noted that ITIL V3 foundation level examination is a closed book exam.