Improve IT project releases with Freshservice

Manage releases effectively

Create, build and test releases before deploying.

Schedule releases - with ease, right from your desk 

Plan announcements with start and end date to minimize disruptions

Ensure business continuity

Analyze release impact completely; map dependencies and know all associated CIs for risk-free releases. risk-free

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  Trusted by over 40,000 customers

Handle your releases expertly - anytime, anywhere

deployment schedule deployment schedule
reduce risks
schedule actions

Handle your releases expertly - anytime, anywhere

Schedule your releases

Communicate about release downtimes and their impact to minimize disruptions.

deployment schedule deployment schedule
Reduce Risk

Map all dependencies and relationships with incidents, problems, and changes, and keep track of the scheduled releases to mitigate risks.

reduce risks
Plan deployments

Manage and record your release plans for seamless execution of releases and deployments.

schedule actions

Streamline processes with ITIL alignment in Freshservice

Change Management

Visually track changes from planning to roll out, with our IT help desk tool. Manage tasks with our in-built calendar.

Incident Management

Enable users to raise tickets through multiple channels. Track, prioritize, assign, and automate resolution processes to drive service desk efficiency.

Problem Management

 Isolate problems, link to existing or past incidents, perform root cause analyses with timeline of events and minimize disruptions.

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Right-size service management for modern businesses.

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Right-size service management for modern businesses.

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience

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Extensible

Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform

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Intelligent

Providing agility through AI to create contextual and intelligent service delivery

Intelligent automation in Freshservice Intelligent automation in Freshservice
Improved agent experience

Boosting productivity using canned responses & gamification

Improve agent experience with Freshservice Improve agent experience with Freshservice

Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from day 1

Effective onboarding with real-time training.

21-day FREE trial. No credit card required.

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The Freshservice impact on our customers