Mitigate risks from IT changes with ease

                                                            Minimize the impact of Change and improve change rollout efficiency


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Plan, Track & Rollback changes from anywhere, anytime 

Plan each and every change to the T, right from the reason to approval processes in just a few clicks.

Control approvals remotely using CAB

Set up approvals & notify Change Advisory Board, all from one portal

Manage daily tasks remotely with an in-built Change Calendar

Tasks and scheduled changes are auto-added to an agent’s calendar

Trusted by over 40,000 customers

Revolutionize the way you manage changes

Revolutionize the way you manage changes

Control Approvals

Set up hierarchical approvals, and Classify stakeholders into multiple CAB groups

Manage daily tasks

Your daily to-do list, just a click away. Get easy access to lined-up changes.

Minimize redundancy

Automatically send all your approval requests. Close the associated problems easily when change is completed.

Additional features you'll love in Freshservice!

Seamless collaboration

Manage and track all your assets in a single view from anywhere 

Patch Management

Stay on top of asset health with automated patch management using Automox


 Scan assets on the go with the barcode scanners on the Freshservice mobile app

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Right-sized Service Management for Modern Businesses


Right-sized Service Management for Modern Businesses

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience


Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform


Providing agility through AI to create contextual and intelligent service delivery

Improved agent experience

Boosting productivity using canned responses & gamification

Experience success with Freshservice!

On time go-live

 Smooth transition for accelerated product adoption

Realize quick ROI

Effective onboarding with real-time training

No cost support

 A 24/7 consultative approach rather than a transactional support

21-day FREE trial. No credit card required. Check out our 100% transparent pricing

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The Freshservice impact on our customers