Mitigate risks from IT changes with ease

                                 Minimize the impact of Change and improve change rollout efficiency

 

Plan, Track & Rollback changes from anywhere, anytime 

Plan each and every change to the T, right from the reason to approval processes in just a few clicks.

Control approvals remotely using CAB

Set up approvals & notify Change Advisory Board, all from one portal

Manage daily tasks remotely with an in-built Change Calendar

Tasks and scheduled changes are auto-added to an agent’s calendar

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Trusted by over 40,000 customers

Revolutionize the way you manage changes

control approvals
manage daily tasks
minimize redundancy

Revolutionize the way you manage changes

Control Approvals

Set up hierarchical approvals, and Classify stakeholders into multiple CAB groups

control approvals
Manage daily tasks

Your daily to-do list, just a click away. Get easy access to lined-up changes.

manage daily tasks
Minimize redundancy

Automatically send all your approval requests. Close the associated problems easily when change is completed.

minimize redundancy

Additional features you'll love in Freshservice!

Seamless collaboration

Manage and track all your assets in a single view from anywhere 

Patch Management

Stay on top of asset health with automated patch management using Automox

Mobility

 Scan assets on the go with the barcode scanners on the Freshservice mobile app

Create A Free Account Request Demo

See what customers and analysts have to say about us

 

Right-sized Service Management for Modern Businesses

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improve productivity with apps and integrations improve productivity with apps and integrations
increase agent productivity increase agent productivity

 

Right-sized Service Management for Modern Businesses

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience

dashboards b3264b2c dashboards b3264b2c
Extensible

Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform

improve productivity with apps and integrations improve productivity with apps and integrations
Intelligent

Providing agility through AI to create contextual and intelligent service delivery

Improved agent experience

Boosting productivity using canned responses & gamification

increase agent productivity increase agent productivity

Experience success with Freshservice!

On time go-live

 Smooth transition for accelerated product adoption

Realize quick ROI

Effective onboarding with real-time training

No cost support

 A 24/7 consultative approach rather than a transactional support

21-day FREE trial. No credit card required.

  You're in safe hands

The Freshservice impact on our customers