Automate internal processes using workflow automator
Auto-assign tickets to the right agents or groups, setup multilevel approvals, and automate processes like travel desk approvals, employee onboarding, etc. using workflow automator. Our simple drag and drop interface and out of the box workflows were designed to get you started right away.
The workflow automator can be used to create workflows that trigger webhooks when a particular event occurs. The callback URL for this webhook can be tested while setting up the action.