Infographic: Life on the service desk and metrics that matter

Top service desk challenges, how to tackle them in 2017, and what trends to look forward to this year. This is what life on the service desk looks like – as described in SDI and Freshservice’s joint research. 


Want more of this? You can find the full report right here. Do share if you enjoyed reading this and want to pass on the wisdom to someone else in the service desk industry.