Infographic: The State of the Service Desk

At the core of great employee experience in corporations is the IT organization – providing the tools and technologies for employee productivity. Service desks today have evolved from a mere cost center to an innovation catalyst and revenue driver. Read this infographic based on an independent survey conducted by Freshservice across 12,000 service desks to know how the best in the industry are innovating by making simple changes to their daily functions.

State of the service desk 2017

If you’d like to learn more about the current state of the service desk, access the full report right here