Manage all your IT and non-IT inventory with ease - anytime, anywhere

A Single repository to track all assets

Monitor assets, get asset data and its history - all in a single view

Monitor asset utilization

Stay on top of changes in usage & ownership with activity logs.

360-degree visibility into the asset lifecycle

Manage and track all your assets in a single view from anywhere, through all phases – be it procurement, maintenance, depreciation, or disposal.

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 Trusted by over 40,000 customers

Build a single source of truth using Freshservice

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Build a single source of truth using Freshservice

Perform periodic scans

Use our in-built Discovery Probe to maintain up-to-date asset information.

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Evaluate asset value

Get insights into the value of all your assets throughout their lifecycle, and make informed decisions around expenses for assets.

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Monitor purchases

With an accurate portfolio of asset data in your service desk, track and monitor all purchases across teams.

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Manage using CMDB

Manage all your physical and software assets using our robust CMDB system.

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Freshservice features to ensure operational continuity & remote employee support

Self Service Portal

Enable users to raise requests directly from your IT service desk’s support portal, and customize it to reflect your brand's identity.

Reporting & Analytics

Identify bottlenecks, make informed decisions, monitor help desk performance, and improve service delivery with predefined and custom reporting capabilities.

Knowledge Management

Automatically convert your solutions to knowledgebase articles and boost productivity with canned response templates.

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Right-sized Service Management for Modern Businesses

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Right-sized Service Management for Modern Businesses

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience

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Extensible

Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform

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Intelligent

Providing agility through AI to create contextual and intelligent service delivery

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Improved agent experience

Boosting productivity using canned responses & gamification

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Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from Day 1

Effective onboarding with real-time training.

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The Freshservice impact on our customers