Trusted by over 40,000 customers

Everything you need to take control of your assets & contracts

cmdb
asset overview
asset mapping

Everything you need to take control of your assets & contracts

CMDB

Search for specific assets or contracts by filtering down to use, expiry, or even by every type of CI or contracts. View all the assets and contracts used by the organization in a single pane, and see details like its type, location, and the person or department using it.

cmdb
Asset Overview

Edit any properties about assets from an intuitive editing window. View all details of an asset’s lifecycle – from acquisition to expiry. Get context about its usage and plan future asset purchases.

asset overview
Asset Mapping

Visualize dependencies and relationships with asset relationship map view. Add relationships or assets to the map with a couple clicks.

asset mapping

Additional features you’ll love in Freshservice

Seamless collaboration

Manage and track all your contracts in a single view from anywhere 

Extensible

Enable enterprise-grade integrations with a marketplace approach built on an open and secure platform

Alert Management

Stay on top of contract health with automated utilization, renewal, and compliance reports

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Right-sized Service Management for Modern Businesses

dashboard dashboard
improve productivity with apps and integrations improve productivity with apps and integrations
assign and classify tickets with intelligent automation assign and classify tickets with intelligent automation
increase agent productivity increase agent productivity

Right-sized Service Management for Modern Businesses

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience

dashboard dashboard
Extensible

Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform

improve productivity with apps and integrations improve productivity with apps and integrations
Intelligent

Providing agility through AI to create contextual and intelligent service delivery

assign and classify tickets with intelligent automation assign and classify tickets with intelligent automation
Improved agent experience

Boosting productivity using canned responses & gamification

increase agent productivity increase agent productivity

Experience success with Freshservice!

On time go-live

Smooth transition for accelerated product adoption.

Realize Quick ROI from Day 1

Effective onboarding with real-time training

No cost support

A 24/7 consultative approach rather than a transactional support

21-day FREE trial. No credit card required.

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The Freshservice impact on our customers