Freddy AI for CX
Automate with AI across the CX lifecycle to build effortless customer experiences.
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Maintain a repository of all assets in the organization with visibility into how they are connected to each other with the configuration management database.
View all the assets and contracts used by the organization in a single pane, and see details like its type, location, and the person or department using it.
Easily add assets in bulk and take complete control of all your assets in the organization without any manual effort.
Get complete visibility into how your configuration items (CIs) are connected to the business by visualizing all the dependencies and relationships in an interactive map.
Easily comprehend the impact of change on multiple assets at a glance, and even create relationships in bulk from a single window.
Understand how incidents, service requests, problems, and changes are linked to all your assets, and easily identify critical assets in the organization to prevent disruptions and mitigate risks.
Leverage the data into your IT infrastructure, and easily analyze the impact of configuration items (CIs) before making informed decisions about asset usage
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