Freddy AI for CX
Automate with AI across the CX lifecycle to build effortless customer experiences.
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Automatically scan and identify hardware and software in your organization’s network
Identify all the assets used within your organization using the Discovery Agent to manage computers, and Discovery Probe to scan for all assets within your network.
Leverage the Discovery tools to automatically capture and update accurate asset information in real time, and remove the need to manually add asset data to your service desk.
Schedule automatic scans across your network to periodically update asset information to ensure up-to-date and accurate data.
With automatic information updates for your assets, keep track of all changes and upgrades made with regard to every asset in the organization.
Use the barcode or QR capabilities from your mobile within the IT asset management module to scan for assets even when you’re away from your desk.
Download the mobile app for Freshservice on iOS and Android to make the most of IT asset management from remote locations.
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