Microsoft SCCM Integration

Inventory management with System Center Configuration Manager

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Increase your network visibility, optimize your IT budget, and discover and track your assets with Freshservice - SCCM (System Center Configuration Manager) integration. Equip your enterprise with an automated ITIL service desk.

Update your IT service management and provide built-in processes for all your incident, change and problem resolution. Sync your inventories - hardware and software, ticket management and user information existing in the SCCM with CMDB and Requesters.

Schedule import of hardware and software asset discovery data from Microsoft SCCM to Freshservice database within the help desk interface.


    In addition to this, enjoy Freshservice IT asset management features such as
  • Associating end-users to service requests or tickets with a specific assets or group of assets with all the existing CMDB.
  • Automatically triggering notifications when assets near their expiry dates.
  • Establishing relationship dependencies between the various configurations for better impact analysis.
  • Simplify importing and discovering assets in your network.
  • All inventories information available in your SCCM deployment.

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