Your business requires various assets and services for its smooth functioning. But is it possible to keep a track of all these CI’s? Initially it might look like a piece of cake, but as the organization keeps growing it keeps getting complex. Freshservice’s Configuration Management software might be just what you need in the quest to maintain the SLA and the CMDB.
Freshservice Configuration management system is the part of ITIL that keeps a tab on any changes to configuration items; it makes sure that CI’s are identified, assessed, planned, approved, tested and released in an efficient manner. It contains all the in-depth data right from IT financial management, repairs, maintenance, problems to the changes. You no longer require different portals or software to manage your assets and their histories. Have the entire information from procurement to its depreciation value on record. Freshservice, being a cloud based service desk, makes sure that all this information is available for you from anywhere.
IT Configuration Management Software gives a deeper insight on the added and updated information of your organization hardware and software. This helps them make more informed decision and ease up the workflow process of change and release management with all the required configuration details available right in your database.