Create and Manage JIRA issues from Freshservice

Agents in Freshservice can create new JIRA issues or associate existing JIRA issues right from Freshservice.

Bi-directional Status and Comments Sync

Sync status and comments both from JIRA to Freshservice and vice versa.

Support across ITIL Modules

JIRA app for Freshservice is supported for Tickets, Problems, Changes and Release modules. JIRA issues can be linked to track updates across the ITIL lifecycle.

One-click Installation

No custom development involved. Supply JIRA API details and enable the app in a few seconds.