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Improve business continuity with comprehensive IT infrastructure visibility and faster, risk-free service delivery.
Device42 enriched Freshservice’s CMDB with IT infrastructure information ranging from the breadth of resources across on-premise, cloud, and software assets to the depths of their dependencies and relationships.
Device 42 enables you to discover a breadth of resources and their detailed attributes like:
Physical, virtual, and cloud infrastructure components
Legacy operating systems such as IBM AIX and devices commonly found in on-premise data-centers
Software licenses and their versions
End of Life (EOL) and warranty tracking
With Device42’s automated dependency and service mapping, understand the upstream and downstream impact at ease. Drill down to meaningful dependencies using Affinity groups by denoising the discovered relationship data to see the big picture clearly.
With the automated discovery and dependency mapping of infrastructure resources, build a self-documenting single source of truth that lays a backbone for all your services and operations management processes. Schedule daily syncs to update your CMDB and use manual syncs for instant data refresh.
Build a real-time, auto-updating source of truth in Freshservice that unlocks advanced asset lifecycle management, efficient change planning, and rapid resolution of business-critical issues.
Leverage a cloud-focused, right-sized, and modern ITAM solution and manage your asset’s lifecycle to enhance IT governance and reduce IT costs. Improve governance by empowering asset managers with scalable automation and innovative analytics.
Plan your change rollouts efficiently with complete visibility into dependent assets and services to assess the business impact of change. Enable smart change deployments with change collision detection, automate change lifecycle tasks, and streamline change planning with CAB huddle and change calendars.
Enable your operations teams to rapidly perform root cause analysis and resolve critical issues with 360-degree visibility into the impacted assets and their dependant services. Resolve confidently with visibility into associated incidents and integrated change deployments
See your infrastructure dependencies clearly to resolve tickets faster.
Automate actions for any infrastructure change, problems, or incidents.
With complete infra-visibility ensure a risk-free, fast resolution.
Track resources, applications, and dependencies to tackle audits at ease.
Identify areas to save spend and optimize IT costs with visibility into asset usage.
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