Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Freshservice fits right into your existing business ecosystem with integrations available for popular business apps.
Get More Done with Slack and Freshservice
Resolve Tickets Faster with Freshservice and Teams
Deliver Instant Support with Zoom and Freshservice
Collaborate for Success with JIRA and Freshservice
Sign into your service desk directly from Google Apps with Single Sign On
Share users' screens instantly, and solve problems in real time
Track time on tasks and tickets, plus get the option of invoicing
Time tracking and invoicing options in your service desk
Enhance your customer support with meaningful feedback
Easy to bridge the gap between your service desk and different applications
Send large files and attachments easily
Advanced asset discovery module to sync your inventories with the service desk
Provide remote desktop assistance with screen-sharing and secure web-based live chat support
Share large files and documents from your service desk
Import virtual assets right from cloud storage EC2, RDS and EBS directly to your CMDB
Incident management system to monitor, schedule and create alerts for all your tickets
Convert AWS CloudWatch alarms to tickets and alarm notifications to ticket notes
Send time spent on tickets to QuickBooks for easy billingSend time spent on tickets to QuickBooks for easy billing
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