When Santa contacted IT support

IT agents have come up with a lot of ways to be more productive. Since they’re generally the smartest guys in the room, these mostly consist of avoiding tickets, umm, unnecessary tickets.

So, when the most productive agent in the world (let’s not get into average annual scores) needed help, guess who he turned to?

Here’s what happened when Santa contacted IT support:

Santa contacts IT support

Source: The Sysadman Diaries