Best Practices to ensure Business Continuity

We've got some tips and best practices to help you prepare your organization for remote work and ensure business continuity at times like these

5 Effective Ways IT Can Prepare Your Organization for Remote Work

 25 Tips to Guarantee Business Continuity
 for Remote Teams

How IT Teams Have Ramped Up Security Measures for Remote Work

6 Best IT Productivity Tools to make remote teams function efficiently

Webinar

Watch our COVID-19 response webinar to learn how businesses can successfully continue operations during a pandemic. 

 

Supercharge your IT support with Apps

Here are a few amazing apps that can help you provide the best IT support for your employees

Teamviewer

Provide remote assistance to requesters
ZOOM

Schedule instant Zoom meetings with requesters
MICROSOFT TEAMS

Get critical ticket updates right into your Teams account
Resource Management

Enable IT agents react faster by streamlining catalog items 
BOX

Easily share large files and documents within your service desk
DROPBOX

Send large files and attachments quickly and easily from Freshservice 
SKYPE

Quickly initiate conversations with requesters and resolve tickets faster 
DRIVE

Get access to all your files and attachments from your Google Drive
EXPLORE ALL APPS