Conversational, zero-touch support for your high-performing employees
Enhance employee satisfaction and productivity with 24/7 accelerated issue resolution using Freddy self-service
Enable effective self-service using a virtual agent that is ready to handle your tickets from day 1. With ready-to-use conversational intelligence, set up a rebranded virtual agent for your enterprise the no-code way.
Anytime, anywhere support
Empower employees with 24*7 chat support on Microsoft Teams and Slack by integrating with your knowledge base and service catalog for instant responses. Make your service experience truly agentless by pairing Virtual agent with Workflow Automation and Orchestration center.
Personalized assistance
Elevate your service experience with actionable, two-way dialogue to support employee issues - in the employee’s language of choice. Bypass traditional experiences powered by forms and tickets with Virtual agent’s truly conversational experiences.
Efficient deflection
Provide immediate assistance and efficiently handle high-volume queries on public forums within Slack and MS Teams. Free-up agents' time for high-value work by using a virtual agent to auto-address common questions and to promote self-service.
Tickets deflected
when organizations use Freddy-AI-powered Virtual agents
Projected savings in 3 years
By improving agent productivity with Freddy-AI-powered Virtual agent
“Our internal customers can actually feel the positive impact of the significant improvement in service quality without even connecting with a human. There has been zero negative feedback”
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