Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Freshworks Neo
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
North America
Europe
Latin America
Asia Pacific
Size
Use Cases
Teams
Industries
We understand that one size does not fit all! But ask yourself: is your IT service management solution right-sized for your needs?
Are any of these scenarios with your incumbent ITSM tool keeping you awake at night?
Rising agent fatigue & employee frustrations
Simple workflow changes causing massive delays
Inability to extend service management to other lines of business
Based on our experience working with businesses that have turned around their service management experience, this ebook details the scenarios where we think there’s an opportunity to flip the switch on your ITSM strategy.
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How Freshservice customers are realizing a 3X return
Improved service agent and end-user productivity; improved IT operations efficiency; and retirement of legacy system
A framework for calculating what the ROI might be for your organization
Know Forrester’s methodology for determining the benefits and savings enabled by Fershservice
Incremental gains
Freshservice customers highlighted added benefits such as wide range of plug-ins and applications
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