Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Get a 360° view to discover and manage your SaaS estate, and optimize usage with insight-driven actions.
Discover your SaaS estate right within Freshservice using integrations with leading identity providers and SaaS applications. With an inbuilt, growing repository of 1000+ applications, we auto-classify your applications to make SaaS management a breeze.
Identify redundant and underutilized applications with granular, app-specific usage data with our suite of SaaS integrations. Understand who is using what applications and how they are using it with our operational and compliance insights.
Identify areas to save SaaS spend and renew what matters with actionable insights. Take insight-driven actions right from within Freshservice and automate optimization processes with orchestration apps in workflows
Stay on top of your Saas subscriptions with renewal reminders and proactive license management. Prevent siloed subscriptions with all your subscription information in a single pane and stay ahead of renewals with accurate usage insights.
Prevent siloed SaaS subscriptions with unified usage tracking right within your service management solution where your employees are managed.
Use ITIL best practices and an integrated CMDB for secure SaaS allocation, maintenance, and optimization processes.
Automate your SaaS management processes end-to-end by pairing scalable workflows with orchestration apps.
Start managing your SaaS applications in Freshservice today!
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