For your Customers
For your Employees
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Optimize usage and automate processes for all your on-premise software and SaaS applications with a right-sized, unified solution.
Leverage powerful integrations and automated discovery to manage your on-premise and SaaS portfolio and their relationships with all other assets in your infrastructure.
Integrate with leading identity providers and SaaS applications to discover your SaaS estate and its usage information.
Right-size your software usage in a single, unified solution by staying on top of your licenses and by optimizing for their best utilization. Eliminate shadow IT and the need to hop between multiple tools and systems to manage your contracts and licenses.
With everything under a single roof, track software spending to enable your business to effectively plan for the future.
Explore contract management
Govern SaaS usage
Siloed SaaS subscriptions managed in disparate environments are now in the past. With SaaS management, get a 360° view to discover and manage your SaaS estate, and optimize usage with insight-driven actions.
Make informed spending and renewal decisions with complete visibility into who is using what applications and how they are using them.
Explore SaaS management
Empower asset managers
Automate repeatable processes across your software’s lifecycle with scalable automation that performs actions on your software for you.
Automate complex processes such as employee onboarding as well as software provisioning to eliminate manual work and scale your business efficiently with the Workflow Automator and the Orchestration Center.
Explore Orchestration Center
Freshservice is listed amongst Top-Rated IT Asset Management solutions with a TrustRadius Score of 8.8/10.
Stay on top of software usage and renew licenses intelligently to slash software costs.
Tackle audits at ease with complete visibility into your software usage and licenses in a unified solution.
Restrict unauthorized software usage and deploy patches right to pre-empt security and compliance risks.
Build a centralized hub to discover and manage your software with an extensible solution that perfectly integrates into your ecosystem.
Integrate with discovery tools, end-point solutions, and patch management solutions from our growing marketplace of 250+ apps.
Automate processes across your tools and servers, and perform actions directly on them.
Discover your SaaS estate and optimize usage with our suite of integrations with identity providers and SaaS applications.
With our service management solution and an integrated CMDB for secure software allocation, maintenance, and optimization processes.
Streamline disparate processes and manual efforts to give your new employees the best experience on day one with the right touch-points to make software onboarding a breeze.
Automate repeatable and manual processes across the lifecycle of your software end-to-end by pairing scalable workflows with orchestration apps.
“It took us only 6 months from ideation to implementation of Freshservice. The IT team at Bracknell improved the way assets were discovered, tracked, and managed. This has allowed for easier identification of problematic assets and quicker repairs.”
“To better identify assets impacted during an incident, problem or change, the team integrated their 20,000+ assets to manage and track them through their lifecycle- from acquisition to expiration.”
“The team could focus on setting modules like Change Management and Asset Management in place, using the CMDB to efficiently assess, plan and develop contingencies for organization-wide system changes.”
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