Features SaaS Management

Gain complete visibility into your SaaS estate

Discover your SaaS estate right within Freshservice using integrations with leading identity providers and SaaS applications. With an inbuilt, growing repository of 1000+ applications, we auto-classify your applications to make SaaS management a breeze. 

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Track and Analyse Usage

Identify redundant and underutilized applications with granular, app-specific usage data with our suite of SaaS integrations. Understand who is using what applications and how they are using them with our operational and compliance insights.

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Optimize spend with insight-driven actions

Identify areas to save SaaS spend and renew what matters with actionable insights. Take insight-driven actions right from within Freshservice and automate optimization processes with orchestration apps in workflows

Explore Orchestration Center

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Right-size your SaaS with intelligent renewals

Stay on top of your Saas subscriptions with renewal reminders and proactive license management. Prevent siloed subscriptions with all your subscription information in a single pane and stay ahead of renewals with accurate usage insights.

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Why SaaS Management in Freshservice?

Single Source of Truth

Prevent siloed SaaS subscriptions with unified usage tracking right within your service management solution where your employees are managed.

Integrated Service Delivery

Use ITIL best practices and an integrated CMDB for secure SaaS allocation, maintenance, and optimization processes.

Scalable Automation

Automate your SaaS management processes end-to-end by pairing scalable workflows with orchestration apps.